Terms of Service

2. Services Provided

Sitelite provides a multi-tenant software platform for managing camp and event registrations. Organizations create accounts, configure events, and collect registrations and payments from participants. Each organization's data is isolated from all other organizations.

3. Accounts and Organizations

You must provide accurate information when creating an account. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access.

Each organization is assigned a unique subdomain (e.g., yourorg.sitelite.com). Subdomain changes are subject to a 30-day limit per organization and a 60-day redirect from the old subdomain. Subdomains on the reserved list may not be claimed.

4. Prohibited Uses

You may not use the Service to:

• Collect registrations for illegal, fraudulent, or harmful events
• Mislead registrants about the nature or cost of an event
• Create free events to circumvent the platform fee (e.g., using workarounds to avoid the per-registrant fee on paid events)
• Attempt to claim reserved subdomains or impersonate other organizations
• Reverse-engineer, scrape, or abuse the platform in ways that harm other users or the infrastructure
• Violate any applicable laws or regulations

5. Payment Terms

Free events (events where all tickets have a $0 price) are subject to a default cap of 100 confirmed registrants per event. This limit may be adjusted by Sitelite at its discretion.

Paid events incur a platform fee per paid registrant. The fee is denominated in the organization's billing currency (USD, GBP, or EUR), set at first Stripe Connect and locked thereafter. The schedule applies in your billing currency:

• No fee for registrants whose registration total is under 5.00 ($5.00 / £5.00 / €5.00).
• 0.50 per registrant for totals from 5.00 to 49.99 ($0.50 / 50p / €0.50).
• 1.00 per registrant for totals at or above 50.00 ($1.00 / £1.00 / €1.00).

This fee is collected by Stripe as an application fee at the time of each transaction, in the same currency as the underlying registration payment.

Sitelite reserves the right to update the fee schedule with 30 days' notice. Continued use of the Service after the effective date of a fee change constitutes acceptance of the new fees.

6. Stripe Connect

To collect paid registrations, you must connect a Stripe account via Stripe Connect (Standard). By connecting a Stripe account, you agree to Stripe's Terms of Service. Sitelite is not responsible for Stripe's availability, fee changes, or service interruptions.

Funds collected from registrants flow directly to your Stripe account. Sitelite does not hold or escrow funds on your behalf.

7. Taxes and Compliance

You are solely responsible for determining and fulfilling any tax obligations related to the registration fees, add-on charges, and other payments you collect through Sitelite. This includes, but is not limited to, sales tax, use tax, value-added tax (VAT), and any other applicable taxes in your jurisdiction.

Sitelite does not calculate, collect, or remit taxes on your behalf. The platform does not provide tax advice. You should consult a qualified tax professional or accountant to determine your tax obligations based on your organization's tax-exempt status, location, and the nature of fees collected.

If your organization holds tax-exempt status (e.g., 501(c)(3)), it is your responsibility to maintain that status and apply it appropriately to your registration activities.

8. Registrant Data

You are the data controller for all personal information collected from your registrants. Sitelite processes this data on your behalf as a data processor. You are responsible for having appropriate legal authority to collect this data and for maintaining a privacy policy that informs your registrants how their data will be used.

You must not use registrant data collected via Sitelite for purposes unrelated to the event for which it was collected.

9. Waiver Compliance

You are solely responsible for the legal adequacy and enforceability of any waivers you configure in Sitelite. Sitelite stores waiver signatures on your behalf but does not provide legal advice. Consult qualified legal counsel to ensure your waivers meet applicable requirements for your jurisdiction and event type.

10. Contribution Links

Contribution Links allow third parties to make payments toward a registrant's outstanding balance. You are solely responsible for determining whether contributions made through Sitelite qualify as tax-deductible donations under applicable law. Sitelite makes no representation regarding the tax-exempt status of contributions and will not issue tax receipts for this purpose.

11. Intellectual Property

Sitelite owns all rights to the platform software, design, and underlying infrastructure. You retain ownership of all content you create and upload, including event descriptions, waiver text, and images. By uploading content, you grant Sitelite a limited license to store, display, and transmit that content as necessary to provide the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SITELITE'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SITELITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SITELITE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will be suspended. Your data will remain available for export for 30 days after termination, after which it will be deleted in accordance with our data retention policy.

Sitelite may terminate or suspend accounts that violate these Terms without prior notice.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes will be resolved in a court of competent jurisdiction.

Customers in the United Kingdom and European Economic Area: nothing in these Terms limits the rights you have under mandatory consumer-protection law in your jurisdiction, and Sitelite remains subject to the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 in respect of personal data processed for those customers, as set out in our Privacy Policy.

15. Contact

For legal inquiries related to these Terms, contact us at:

Sitelite
Email: [email protected]